Adopting New Technologies? Keep an Eye on Your Network with Managed NOC

Written By Gary McCauley


Every organization aims at capturing and gaining access to new markets, products and customers. However, a greater challenge than capturing new markets is that of sustaining value over the long-term. One of the key aspects that helps organizations remain at the forefront is its vision and capability of adopting new technologies.

Keeping up with these changes often means carrying out complex integration of new technology that can consume valuable time and resources. Another major challenge that comes with integration is the management of the existing network. It involves high volume of activities and is typically handled by the IT Manager.

The IT Manager has to simultaneously manage the network and the integration of new technology, which may be extremely complex for sizeable transactions. See how Managed NOC can support this transition…


5 Technology Integrations you cannot ignore

Whenever a business thinks of expansion into new markets, innovation or to keep up with the technology changes, it has to adopt to new technology. Can your network and its operations remain isolated during such an integration? Of course, not. Your network will experience the highest volume of activity during such an integration and the complexity is increased by the fact that your organization’s key functions depend on your network availability and stability.

As an IT Manager, you are well aware of the complex tasks of managing the network challenges, resources and time. In this blog, we will discuss how many organizations today have adopted the modern day NOC and how critical it is to solve the network challenges proactively while adopting new technologies so that you are guaranteed a100% service uptime with cost efficiency.

Managed NOC: Managed NOC is offered as a service by Managed Service Providers (MSPs). A Managed NOC service is designed to provide a seamless experience of managing your network operations during integration of new technology. All server and service monitoring is carried out through an MSP’s Network Operations Center (NOC) and their remote monitoring and management tools ensure that your services are not interrupted during the transition to the new technology.

Let’s look at how Managed NOC can help you keep up with the challenges that a network faces during integration of new technology in your organization.

Moving towards the Future with Managed NOC

Just because there is a new technology in the market, it is no reason for you to adopt it. It is vital that your organization’s new technology integration strategy must be closely lined up with its strategic objectives and goals. The integration strategy should also be further refined to meet the unique needs of each individual business unit.

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You must evaluate the value that each new technology offers to determine if and when it is a good fit, and whether it must be adopted or not.

There are a range of technology integrations that can be adopted by an organization, such as:

  • Virtualization
  • BYOD and BYOA
  • Cloud
  • Multiple User Systems
  • Green Initiative

Overcoming Technology Integration Challenges through Managed NOC

Let us now look at how Managed NOC can help you in adopting the above mentioned technologies seamlessly without you having to worry about the challenges that they might impose at the time of integration on your existing network operations.


Another move towards newer technology is virtualization. After servers, it continues to expand to desktops, switches, servers, routers and firewalls. Virtualization guarantees to provide a much higher level of control over these devices.

How Managed NOC can help? Managed NOC will help your organization to carry out the management tasks in the virtualized environment and also integrate with the existing workflow and management processes. These services will provide you with an integrated view of both environments available for monitoring and managing. Managed NOC will also help to identify resources that are faulty and have performance issues, to deploy applications across various virtualization platforms, to standardize description of virtual machines and also standardize various aspects of the network operations management.

Bring Your Own Device (BYOD) and Bring Your Own Application (BYOA)

Another growing trend now is BYOD and BYOA, where users bring their own devices such as smartphones, tablets and also applications to use them for both personal as well as work-related tasks. As an IT Manager, you must be aware of the challenges they pose for IT security when you try to monitor and maintain control over such user-owned devices in an organization’s network. You already know that this is a humongous and an almost impossible task to achieve.

How Managed NOC can help? A Managed NOC services provider can provide you with network solutions that can help you fight this losing battle. These services can help you restrict the access to data and secure the data on servers and then provide users access to that data in the form of mobile web apps. This way, your users can gain authorized access to the data on any server but will not be able to store any data on their mobile devices.


Many organizations are now moving towards cloud technology and are eliminating the need to keep their data and applications in-house; thereby avoiding the practise of managing everything themselves.

Also Read – Public Cloud and Managed NOC Services Integration

How Managed NOC can help? Your NOC MSP can help you to build new applications using an open architecture that lets you run your applications on any platform or with any database. The MSP can help you to move your organization’s complete IT to a cloud-based solution without new applications. This will also help you to secure your network in the event of any disaster. The managed network services will help you to create and manage portable applications that won’t hold your company back in the future, whatever the future may hold.

Communication with Multiple User Systems

Today, the use of desktops, laptops, notebooks, tablets and smartphones in the business world has become an integral part of employees’ lives. Also, users may access organizational data and applications from any location and across multiple user systems. Therefore, open applications and systems built on open standards are the way of the future. It becomes a challenge for IT Managers to manage the network security across these multiple user systems and provide a platform that helps to communicate across different systems. For this purpose, the systems must be able to send and receive data that will be compatible on all user platforms.

How Managed NOC can help? This is where Managed NOC can prove to be a problem solver. Your MSP can provide an open architecture and framework to develop and integrate applications that that can communicate easily with other systems. An adaptive approach is used to develop responsive designs to develop systems/applications that communicate and work well with other systems/applications. Therefore, your MSP can help facilitate and ease communication across multiple user systems by helping you avoid using proprietary architecture.

Green Initiatives

Organizations today are adopting new technologies with an aim to expand their green initiatives, decrease their carbon footprint and to improve their energy consumption, monitoring and efficiency. It has been found that an average size network data center uses about $4 million worth of energy in a year.

How Managed NOC can help? It is obvious that while adopting technologies for greater energy efficiency, organizations can turn to Managed NOC as the Managed Service Providers possess the necessary expertise and tools to monitor energy consumption at the device level and at the application level. NOC services can help you to benchmark energy use, monitor ongoing trends, identify any savings opportunities, and adopt the most energy efficient practices.

Reap the Rewards of New Technology – Avoid the Pitfalls

Organizations need to constantly upgrade to new technologies in order to meet their customers’ expectations. Keeping up with the latest trends in technologies means adopting complex integration processes that can consume valuable time and resources and impact your network operations too.

An MSP can help you to smoothly run your network operations with greater cost efficiency. At the same time, you can also avoid the pitfalls of network issues that come with the integration process.

Related Post : Fix Network Issues with Managed NOC

Apart from the above mentioned technology transition benefits, you can also benefit from the following:

  • Develop network strategies and action plans that will support integration of the new technology
  • Merge your systems with the new changes and improve their efficiency
  • Gain cost efficiencies with the management of your new network
  • Transform your network environment without interrupting network operations
  • Modify and accelerate the introduction of new services and technologies
  • Offer corrective and preventive field maintenance services
  • Manage your day-to-day network operations during the integration process
  • Carry out installation and upgrades of equipment
  • Manage any end-user problems that are reported due to the changing systems within a short span of time (as mentioned in the SLA)
  • Optimize your network systems and services to ensure performance is maintained at or above agreed quality levels
  • Ensure seamless connectivity for all the nodes in your network, regardless of changes in technology
  • Keep systems downtime costs to a minimum
  • Handle any service interruptions during technology upgrades
  • Address network issues arising due to business-model evolution, service-management innovation and technology strategies
  • Decrease OpEx due to stability and certainty in your budgets
  • Streamline your network processes and support systems environment
  • Ensure network security, service-quality optimization and environmental sustainability

‘Managed NOC’ can help your business achieve all of this and so much more! When your organization aims at adopting a new technology and making the most it, a ‘Managed NOC’ can provide your business the ability to proactively and efficiently monitor, detect and solve any network issues that arise during the integration process.

ExterNetworks is a single-source provider of Managed Technology Services. We help you to seamlessly deliver IT services by providing you access to our experienced resources with specialized skills. Our services include deploying and managing NOC services for a broad range of applications, technologies and enterprises. We help you achieve hassle-free technology integration by implementing full range of NOC tasks such as monitoring, detection, isolation and resolution of issues that may impact your network performance during technology integration. We carry out 24x7x365 proactive analysis to identify potential issues before they can pose a problem to your business. We also initiate maintenance based on advanced diagnostic tools when we identify a problem.


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Gary McCauley is responsible for management and sales of ExterNetworks National Accounts. He has over 20 years of experience in providing technology services to the channel and providing insights and trends to help business decision makers implement sound strategies.