Recent Posts

Top 5 Reasons Why SMBs Must Rethink of Hiring an In-house IT Team for their Network Infrastructure

Top 5 Reasons Why SMBs Must Rethink of Hiring an In-house IT Team for their Network Infrastructure

Written By Malik Zakaria

It’s so tempting for SMBs to want to hire an in-house IT team to manage their network infrastructure. After all, if you’re outsourcing to an MSP, you won't have someone on site to attend to issues every moment of the day. On the flip side, you don't have to pay for when your network is up and running smoothly if you have a Managed Services provider (many will guarantee 99% uptime) managing your network. Here are a few things you’ll want to consider before you hire another team member to support your network.

Balancing Risk and Rewards - Panel Discussion

Balancing Risk and Rewards - Panel Discussion

Written By Les Williams

SmartCEO and Anchin, Block & Anchin LLP gathered a panel of Future 50 Awards alumni to discuss how they deal with the dizzying demands of growth.

Critical Questions to Ask Your Potential IT Helpdesk Partner

Critical Questions to Ask Your Potential IT Helpdesk Partner

Written By Mohammed Majeed

When your company’s needs have outgrown your in-house IT support team’s resources, outsourcing to a reliable helpdesk partner could be a strong solution. Outsourcing can bring tangible and intangible benefits such as reductions in cost (e.g. saving on IT infrastructure), redirecting your IT team’s skills to more profitable areas of the business, and increased customer satisfaction ratings.

Can CEOs Now Have The Best Of Both The Worlds?

Can CEOs Now Have The Best Of Both The Worlds?

Written By Les Williams

The job of a CEO has never been more challenging. This position can sometimes be lonely and isolated. It can be a wrathful position with issues for which the slightest error in decision-making can have a detrimental effect on a company. Research studies that stemmed from a 2013 Executive Coaching Survey that polled over 200 CEOs and senior executives of the North American public and private enterprises indicate that their top executives are receiving a shortage of advice. A co-authored study by Miles Group and Stanford states that even the best CEOs have blind spots and that they can dramatically improve their performance when they have an outside perspective weighing in. However, it is not easy for these executives to trust an outside entity to provide ongoing and meaningful strategic insights. Also, the complex nature of their business makes it challenging to reach out for help on a particular issue. Therefore, participation in peer groups such as the CEO Clubs of America can provide a trusted environment to trade notes and work through some of the toughest challenges they might face in their businesses.

IT  Management should not be complicated - get Managed Help Desk Services

IT  Management should not be complicated - get Managed Help Desk Services

Written By Deepthi Samineni

An IT system that has never faced a crash, downtime, or an operational issue is only a myth. Several people across the globe go through IT issues daily and are not able to complete their tasks on time. Rather than focusing on their core business, organizations are forced to deal with such issues to ensure the smooth running of their operations. Managed IT Help Desk Services can play a pivotal role to help you regain control of your core business operations without having to worry about managing your IT infrastructure. With Help Desk Services, you can focus all your energies on your core business while your IT environment lies in the safe hands of an expert team of certified professionals who are the best at what they do.

Surviving the biggest threat of the year - Ransomware

Surviving the biggest threat of the year - Ransomware

Written By Les Williams

Only when you thought you did nothing more than clicking on a web link, your files are encrypted and locked, and you can't access your data. This is a painful case of "holding your data hostage", and you are asked to pay ransom to get your files back. Cyber attackers work incessantly to find workarounds to infiltrate your security systems. These attacks are only getting sophisticated over time.

Scaling & Adapting Operation Model for Rapid Business Growth

Scaling & Adapting Operation Model for Rapid Business Growth

Written By Les Williams

ExterNetworks' Chief Marketing Officer & President Offers Valuable Insights on Scaling & Adapting Operation Model for Rapid Business Growth

How to Choose the Best Cloud MSP for Beneficial Cloud Adoption

How to Choose the Best Cloud MSP for Beneficial Cloud Adoption

Written By Harry Bodd

Technology-enabled services in an on-demand, cost-effective, secure, and quick manner are a must in today's business landscape. The need for such a service at will has given rise to the growth of cloud computing. Cloud adoption is rapidly spreading across several industries. There are hordes of cloud service providers vying for client's business by promising to offer improved and better levels of speed, collaboration, flexibility, and cost savings. However, before choosing a cloud MSP, there are several factors that you need to consider - the level of expertise, pricing and what it covers, transparency and control issues, monitoring and management capabilities, quality of cloud services and infrastructure. In this article, we have discussed at length some of the key aspects that you should consider while assessing a cloud MSP's offerings. Read the full story.

Using IoT Data to Generate Recurring Revenue Opportunities

Using IoT Data to Generate Recurring Revenue Opportunities

Written By Les Williams

The Internet of Things (IoT) has been forecast to be larger and more significant than the emergence of laptops, mobiles, and tablets, all put together. However, in spite of the IoT's enormous popularity and growth, most organizations fail to cash in on the service revenues from their IoT solutions. You need to bear in mind that the IoT is all about data; it is the services model that will help organizations monetize and build successful recurring revenue models. In this blog, you will learn how just monetizing the IoT is not enough, but building recurring revenue billing models can help you gain the maximum benefits from all that the IoT has to offer. Read on to find out more.

Internet of Things (IoT) Trivia 2

Internet of Things (IoT) Trivia 2

Written By Les Williams

Do you know enough about IoT? It's time to test your knowledge on the total market potential of the IoT, how swiftly IoT is growing, how much money businesses are investing in IoT technologies, the business concerns of IoT and more. Get started and be prepared to be enlightened